Mobile / Sports
This policy explains what data jiliddcom collects when you access your account, place bets or use payment methods like GrabPay, GCash or Maya — and exactly what we do with it. Read through each section to understand your rights and the steps available to you.
When you open an account on jiliddcom, we collect the information needed to run it — your registration details, login activity, device identifiers and transaction records. Payment actions made through GrabPay, GCash, Maya, PESONet or Bank Transfer generate transaction references that are stored against your account for reconciliation and support purposes. We do not sell this information to third parties. We share data only where required to process a payment, verify identity, respond to a lawful request, or resolve a support query you have raised. Cookies and similar technologies record your session state and browsing path within the site so that account navigation works correctly across pages. You can adjust cookie preferences through your browser settings, though doing so may affect how certain account features behave. Data is retained for as long as your account remains active and for the period required under applicable law after closure. Access to the platform and its services depends on local law and is available only where permitted in eligible regions. If you have a question about a specific data point held on your account, the support section below shows you how to reach us.
This policy applies to data processed directly by jiliddcom. It does not extend to third-party services you reach from our pages, and it does not govern how payment processors handle data on their own systems. The four areas below set out the boundary clearly.
All data collected during login, registration and account management — including device type and session activity — falls inside this policy. We process this to keep your account secure and functional.
Payment references generated when you use GrabPay, GCash, Maya, PESONet or Bank Transfer are recorded by us for account reconciliation. The payment processor's own privacy terms govern how they handle data on their side.
Browsing data collected as you move through sports markets, casino categories or game lobbies is used to maintain session state and support navigation. It is not used to build profiles sold to advertisers.
Links or embedded services from providers outside jiliddcom operate under their own privacy terms. We are not responsible for data practices on those external platforms once you leave our pages.
You have real, actionable choices over the data we hold on your account. Reviewing what we store starts with logging in — your account dashboard shows the profile details, wallet history and transaction records associated with your account. If any detail is incorrect, you can edit it directly in account settings or raise a correction request through support. Want to know exactly what data categories we hold? Send a written request to our support channel and we will respond with the specifics applicable to your account. If you decide to close your account, your data is retained only for the period required under applicable local law, after which it is removed from active systems. We do not hold data beyond that retention window without a lawful basis. Every one of these steps is open to you at any time — no waiting period, no fee. The support section below lists the contact path to use for formal requests.
Log in and open the account dashboard to see profile details, wallet entries and transaction history stored against your account.
Edit basic profile fields directly in account settings. For corrections outside your editable fields, raise a request through the support channel.
Send a written request via support to receive a summary of the data categories we hold on your account. We respond to each request individually.
When you close your account, data is kept only for the period required by applicable law. After that window, it is removed from active systems.
Privacy questions, correction requests and data summaries all go through the same support path. Use the channel that works best for you — the contact details below are for privacy-specific queries and account data concerns only.
Send your privacy request or data query to our support email address. State your registered account email so we can locate your records and respond directly.
Open the live chat window from any page after logging in. For privacy matters, select the account or data option from the topic list so your query reaches the right team.
The Help Centre inside your account dashboard covers the most common privacy questions — data access, correction steps and retention periods — with clear paths to escalate if needed.
We handle account data through a defined set of practices — not blanket collection. Below are the four areas that matter most to understanding how your information is treated on this platform.
We collect only what is needed to run your account, process payments through GrabPay, GCash or Maya, and respond to support requests. Nothing beyond that is collected without a stated purpose.
Cookies maintain your session state as you move between sports markets and casino categories. You can manage cookie preferences in your browser. Disabling certain cookies may affect how account navigation behaves.
Access to your account data is restricted to processes that require it — payment processing, identity verification and support handling. We do not expose your data to unrelated internal systems.
Active account data is kept while your account remains open. After closure, retention follows the period set by applicable local law. Once that period ends, data is removed from active systems.
If your question is not covered below, reach out through the support channel listed in the contact section above.
We collect the details you enter during registration — name, contact information and any identity documents required for verification — plus login activity, device identifiers and transaction references from payment methods like GCash, GrabPay and Maya.
We share data only where necessary — to process a payment, verify your identity, or respond to a lawful request. We do not sell your data. Payment processors like GrabPay and GCash operate under their own privacy terms once data moves to their systems.
Log in and check your account dashboard for profile details, wallet history and transaction records. For a full data summary, send a written request through our support channel and we will respond with the specifics held on your account.
Yes. Basic profile details can be edited directly in account settings after login. For fields outside your editable area, raise a correction request through support. We will review it and confirm the outcome.
After account closure, data is retained only for the period required under applicable local law. Once that retention window closes, your information is removed from active systems. The exact period depends on the law applicable to your region.
Transaction references generated through GrabPay, GCash, Maya, PESONet or Bank Transfer are stored against your account for reconciliation and support purposes. These records follow the same retention rules as your other account data.